English for Telecommunication

Специализирани курсове

Who is it suitable for?

This course points learners to different strategies when communicating over the phone. The course teaches them techniques for making appropriate and successful telephone conversations, building their confidence and knowledge to overcome intercultural differences. Effective telephone communication is one of the must-have skills for those working in business.

What will you be able to do after the course?

This is a highly suitable language course for staff in modern call centres, All those who complete it successfully will be able to make phone calls. They will be able to exchange information, leave messages, make suggestions, and solve cases over the phone.

What will you be able to do after the course?

This is a highly suitable language course for staff in modern call centres, All those who complete it successfully will be able to make phone calls. They will be able to exchange information, leave messages, make suggestions, and solve cases over the phone.

"ЖЕЛАЕТЕ ЛИ ДА ВИ СВЪРЖА?"
Основи на телефонирането, представяне; Поднасяне на извинения; Боравене с комуникационни проблеми; 120 мин.
"БИХТЕ ЛИ СПЕЛУВАЛИ?"
Обмен и проверка на информация; Спелуване по телефона; Диктуване на имейл адреси 120 мин.
"НЕКА ВЪРНА ОБАЖДАНЕ ПО ТОЗИ ВЪПРОС"
Запис в гласова поща; Оставяне и приемане на съобщения; 120 мин.
"КОГА БИ БИЛО УДОБНО ЗА ВАС?"
Уговаряне и потвърждение на срещи; 120 мин.
Назоваване на часове и дати; Разговори по мобилен телефон 120 мин.
"СЪЖАЛЯВАМ ЗА ТОВА?"
Поднасяне на извинение и боравене с получено такова; 120 мин.
Техническа поддръжка онлайн; Трикове в обслужването на клиенти по телефона 120 мин.
"КАКВО МИСЛИТЕ ЗА ТОВА?"
Правене на предложения и реакции на получени; Достигане до среща 120 мин.
ПРЕГОВОР
Практически упражнения 120 мин.
Финален тест 120 мин.
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Frequently Asked Questions
Courses at Intellect usually last between 2 and 3 months, during which time one language level is covered. In these hours you have included, in addition to live classes, work in our intelligent platform Intellect Modus.
Classes are usually held twice a week for 3 astronomical hours. It is possible that the course may be of a different intensity if this is necessary for you to get into the material more quickly.
Yes, we offer both face-to-face and online courses, on a dedicated language school platform called Intellect. If you would like to take a look at our online courses, visit www.intellectica.online.
Our teachers are qualified and have many years of experience in teaching foreign languages. You can view their profiles on our website or ask our administrator.
Each lesson includes grammar, vocabulary, listening, speaking and writing so that you can adequately develop all your senses. The programme is well balanced and gradually guides you through the language.
All teaching materials are purchased additionally. Intellect can provide you with materials, and you have the option to provide your own materials in case you already have the textbook or wish to obtain it yourself.
Yes, we offer a free placement test that determines your language level with great accuracy. In most cases, we will ask you to complete this test to make sure that this really is your level and the group you are in is for you.
A personal diary for every Intellect student

My Intellect е вашият личен електронен дневник, който ви помага бързо и лесно да проследявате всичките си дейности, както и да решавате тестове за по-бърз напредък в изучаването на езика.

Personalized training

This app is made entirely for you. You'll have reminders for every homework or test and never miss a new one.

Always be motivated and organised

Keep track of all your assignments and don't miss an opportunity to show what you've learned. We try to give you as much value and motivation as possible

Learn words with ease and Word by Intellect

Intellect Word! is a proprietary linguistic development program based on the principles of the SuperMemo+ space repetition model, in symbiosis with the works of Tony Buzan and Pimsleur, developed and built in Fibonacci's golden section. The research, production and implementation of the Intellect Word! project is the result of many years of work by the RND department of Intellect Schools.

Memorize more easily, methodically and quickly.

We will remember and track your knowledge, allowing the words in your memory to be retold at the right moment.

Choose straight or reverse learning method.

In our practice of over 23+ years, we have found that there are two types of people: those who learn from the language they are more familiar with and those who learn from the language that is new to them.

Start learning words now

What do people think of us?

Our customers are our mirror. It is extremely important for us to receive sincere feedback about training with us.

Client who has completed training in

German, B1.2

I have no recommendations, you are great. You've achieved optimal workload with two visits a week. The volume of new material is also optimal. For the class end time, if we have questions there is an extension of a few minutes which is a positive. Sorry I didn't find you sooner.

Client who has completed training in

English, C1

At the moment I am very satisfied with the training and the teacher. We are currently a group of 6 and I think it is optimal, if we were more it would be difficult for everyone to actively participate.

Client who has completed training in

Bulgarian Spelling and Punctuation

I would like to give our lady an Excellent rating because she is an Excellent educator and teacher. She was very good in leading our lessons, giving us the extra exercises and presenting the grammar in a very structured and synthesized way.

Client who has completed training in

German, A2.1

I'm still taking the course, but I would say I'm finding it extremely useful: - The right attitude of our teacher, we are in different age groups and goals and she finds the way and the way to motivate us to build up .

Client who has completed training in

English, B1

Everything was helpful - the explanations of the rules, the grammar exercises, the reading comprehension tests.

Client who has completed training in

Italian, A1

Very good teacher with a broken down teaching approach that met my expectations. I would continue my studies at a later stage.

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